Feedback

We would like to ask you to complete our short customer satisfaction questionnaire.
Your answers and any comments will help us to provide better quality service in the future.
   
    


 

Do you or have you owned or used any TEDOM product? *
YES
NO
.
Place for your comments
Are you a customer, operator or final user? *
customer
operator
final user
.
Place for your comments
What type of product do you currently use? *
cogeneration unit/genset
gas engine
railway engine
vehicle engine
other product
.
Place for your comments
How did you find out about our product? *
from insertion
from internet
at exhibition
contacted by dealer
other way
.
Place for your comments
What was your reason for purchasing our product? *
favourable price
declared parameters
positive reference
other
.
Place for your comments
Please answer on a scale 1-5 (1-the best, 5-the worst)
TEDOM customer communication *
1
2
3
4
5
.
Place for your comments
Length of delivery time *
1
2
3
4
5
.
Place for your comments
Quality and design of delivered product *
1
2
3
4
5
.
Place for your comments
Scope and quality of technical documentation *
1
2
3
4
5
.
Place for your comments
Level of technical support and information during implementation of the product *
1
2
3
4
5
.
Place for your comments
Extent and quality of training *
1
2
3
4
5
.
Place for your comments
Product reliability and longevity *
1
2
3
4
5
.
Place for your comments
Promptness and quality of service *
1
2
3
4
5
.
Place for your comments
Claims settlement *
1
2
3
4
5
.
Place for your comments
Your comments about this questionnaire
Please leave your contact information, in case you want feedback from us.
Name, e-mail, phone number

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